1. Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily:

• Contact details (name, company name, email address, phone number, country) when you submit an inquiry, request a quotation, or contact us through our website forms;
• Business information relevant to your product requirements, such as project specifications, order quantities, and technical parameters;
• Communication records when you correspond with our sales or support team via email, phone, or messaging platforms.

Information Collected Automatically:

• IP address, browser type, operating system, and device information;
• Pages visited, time spent on pages, referring URLs, and navigation patterns;
• Cookie data and similar tracking technologies (see Section 3 below).

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your product inquiries and provide accurate quotations;
• To process and manage orders, shipments, and after-sales support;
• To communicate important updates regarding products, specifications, or industry standards relevant to your business;
• To improve our website content, product offerings, and user experience;
• To analyze website traffic and usage patterns for business optimization;
• To comply with legal obligations and protect against fraudulent or unauthorized activity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality, such as session management and security features;
• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics), allowing us to improve content and navigation;
• Preference Cookies: Remember your settings, such as language or region, for a more personalized experience.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

4. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: We engage trusted third-party service providers (e.g., hosting providers, analytics services, logistics partners) who assist in operating our website and fulfilling orders. These parties are contractually obligated to protect your data and use it only for the purposes specified;
• Legal Compliance: We may disclose information if required to do so by law, regulation, legal process, or governmental request;
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. International Data Transfers

As a manufacturer serving global customers, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure that your personal data receives an adequate level of protection wherever it is processed, in compliance with applicable data protection regulations.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Maintaining active business relationships and providing ongoing customer support;
• Complying with legal, tax, and accounting obligations under applicable law;
• Resolving disputes and enforcing our agreements.

When personal data is no longer required, we will securely delete or anonymize it. Inquiry data from prospective clients who do not proceed to a business relationship may be retained for up to three years for follow-up purposes, after which it will be removed.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, regular security assessments, and employee confidentiality obligations. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction and applicable data protection laws (including the GDPR for EU/EEA visitors and the PIPL for Chinese residents), you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you;
• Correction: Request correction of inaccurate or incomplete data;
• Deletion: Request deletion of your personal data, subject to legal retention requirements;
• Restriction: Request limitation of processing in certain circumstances;
• Portability: Receive your data in a structured, machine-readable format;
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided in Section 12. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and industry resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.